All payments on The Game Traders are processed through Stripe, our third-party payment processor. By using the Platform, you agree to Stripe's Terms of Service.
| Fee | Amount | Details |
|---|
| Listing fee | Free | No cost to create a listing |
| Platform fee | 10% | Deducted from order total on successful sales |
| Buyer fees | None | Buyers pay item price + shipping + applicable tax |
The 10% platform fee is calculated on the order total (item price + shipping + applicable tax). For complete pricing details, see our Fees & Pricing page.
Seller funds are held until the order is delivered. A payout is released when the buyer confirms delivery, or automatically three (3) days after the carrier reports the package as delivered. Payouts are then made through Stripe to the seller's connected account.
If a buyer reports a problem with an order, the associated payout is placed on hold while we review it. Reports that we have not resolved within five (5) days are resolved automatically on the available delivery evidence: where a carrier has confirmed delivery, funds are released to the seller; where no delivery has been recorded, the buyer is refunded. Where a refund is agreed on condition that the item is returned, the payout remains on hold until the return is shipped, and is released to the seller if the item is not sent back within the stated return window.
We reserve the right to hold, delay, or reverse payouts in cases of suspected fraud, disputes, chargebacks, or violations of these Terms.